Last Updated: May 19, 2026

Terms and Conditions

By using the website, products, and services of The Custom Guy LLC DBA Clubhouse Athletic, you agree not to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

1. General Terms

1.1 Agreement: These Terms and Conditions govern the relationship between The Custom Guy LLC DBA Clubhouse Athletic ("Clubhouse Athletic", "Company", "we", "us", or "our") and the client ("Client") regarding all invoices issued by the Company, as well as use of our website and SMS messaging program.

1.2 Acceptance: By accepting an invoice from the Company, using our website, or opting in to our SMS messaging program, the Client agrees to be bound by these Terms and Conditions.

2. Payment Terms

2.1 Payment Due Date: Payment is due upon order approval to begin production unless specific payment terms have been agreed upon in writing.

2.2 Payment Methods: Payments can be made via credit card, bank transfer, or any other method agreed upon between the Company and the Client.

2.3 Late Payments: Payments not received by the due date are subject to a late fee of 1.5% per month on the outstanding balance.

2.4 Disputes: Any disputes regarding the invoice must be submitted in writing within 10 days of the invoice date. Disputes will not be considered after this period.

3. Pricing and Taxes

3.1 Pricing: All prices are quoted in USD and are subject to change without notice. Prices are based on the specifications provided at the time of quotation.

3.2 Taxes: All applicable taxes, duties, and fees are the responsibility of the Client and will be added to the invoice unless the Client provides a valid tax exemption certificate.

4. Delivery and Shipping

4.1 Shipping Charges: Shipping charges will be included in the invoice and are based on the delivery location and shipping method selected.

4.2 Delivery Dates: Any delivery dates provided are estimates and the Company is not liable for any delays. The Client will be notified of any significant delays as soon as possible.

4.3 Risk of Loss: Risk of loss passes to the Client upon delivery of the goods to the shipping carrier.

4.4 Delivery Delays: Estimated delivery dates can be delayed if payment and approvals are not made on time.

5. Returns and Refunds

5.1 Return Policy: Custom merchandise is non-returnable and non-refundable unless there is a manufacturing defect or error caused by the Company.

5.2 Defective Goods: Defective goods must be reported to the Company within 7 days of receipt. The Company will, at its discretion, replace or repair defective goods or issue a credit.

6. Cancellation and Changes

6.1 Order Changes: Any changes to orders must be communicated in writing and may result in additional charges and/or delays.

6.2 Cancellations: Orders may be canceled within 24 hours of order placement. Cancellations after 24 hours may incur a cancellation fee and costs for any work already performed.

7. Intellectual Property

7.1 Ownership: All intellectual property rights in designs, artwork, and other materials created by the Company remain the property of the Company unless otherwise agreed in writing.

7.2 Usage Rights: The Client warrants that any materials provided to the Company for production do not infringe on any third-party intellectual property rights.

8. Liability

8.1 Limitation of Liability: The Company's liability for any claim arising out of or in connection with an order, whether in contract, tort, or otherwise, shall not exceed the price paid by the Client for the goods or services.

8.2 Indirect Damages: The Company is not liable for any indirect, special, or consequential damages arising out of or in connection with the sale, delivery, or use of any products or services.

9. Governing Law

9.1 Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, United States.

9.2 Dispute Resolution: Any disputes arising under these Terms and Conditions shall be resolved through mediation or arbitration in the State of Illinois.

10. Miscellaneous

10.1 Entire Agreement: These Terms and Conditions constitute the entire agreement between the Company and the Client with respect to invoices, website use, and SMS messaging, and supersede all prior agreements or understandings, whether written or oral.

10.2 Amendments: The Company reserves the right to amend these Terms and Conditions at any time. Changes will be effective upon posting to this page, indicated by an updated Last Updated date.

10.3 Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

For any questions or concerns regarding these Terms and Conditions, please contact us.

11. SMS Messaging Terms

11.1 Consent to Receive Messages

• Responses to inquiries
• Design coordination
• Quote discussions
• Order confirmations
• Quantity and sizing details
• Production updates
• Timeline coordination
• Pickup or delivery notifications
• Customer support communications
• Promotional offers, discounts, and related marketing communications (subject to separate marketing opt-in)

Consent to receive SMS messages is not a condition of purchase.

11.2 Message Frequency

Message frequency varies depending on your interaction with The Custom Guy LLC DBA Clubhouse Athletic and the status of your inquiry or order.

11.3 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

11.4 Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.

After opting out, you will no longer receive SMS messages from us unless you opt in again.

For assistance, reply HELP or contact us at adam@clubhouseathletic.com.

11.5 Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services necessary to deliver SMS communications.

11.6 Carrier Disclaimer

SMS services may not be available on all carriers and carrier delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages.

11.7 Eligibility

You must be at least 18 years old to participate in our SMS messaging program.

11.8 Privacy Policy

Your participation in our SMS program is subject to our Privacy Policy, available at clubhouseathletic.com/privacy-policy. By opting in, you agree to the collection and use of information as described therein.

Contact

For any questions or concerns regarding these Terms and Conditions, please contact:

The Custom Guy LLC DBA Clubhouse Athletic1670 Devonshire Lane Ste 134Lake Forest, Illinois 60045, US

Email: adam@clubhouseathletic.com